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Company Policies
Become an Affiliate
Friends of Eldorado Outdoor Products
Ordering Online
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within thirty days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within thirty days of the customers receipt of the product. All products to be returned must be carefully re-packaged in their original packing.
Delivery Information
Eldorado Outdoor Products is pleased to offer FREE SHIPPING on all of our products!
Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
Complaints
If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days) .It will then be dealt with confidentially, and effectively.
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
Return / Refund Policy
Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within thirty days of your receipt of the goods, we will arrange to collect them (the whole order) and give a full refund. Or we will exchange items if they are faulty on delivery to you and we are notified within thirty days of the customers receipt of the product. All products to be returned must be carefully re-packaged in their original packing.
Delivery Information
Eldorado Outdoor Products is pleased to offer FREE SHIPPING on all of our products!
Prices
Goods are charged at price shown on the product pages on the date the customer places the order and are exclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.
Complaints
If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter,then it will be dealt with promptly (we will reply within 5 working days) .It will then be dealt with confidentially, and effectively.
